All the solutions mentioned above come with a warranty of 6 months from the date of installation. Beyond this time, support is provided to all the solutions via a comprehensive annual contract or on per-call basis. Support is provided out of our office in New Delhi/Mumbai on phone, email or by site visits.
We are committed to provide support services to all our customers and the endeavor is to keep the downtime, and hence the impact on your business, to a minimum. Hans Infomatic Pvt Ltd is well connected through phones, Fax and Emails There is ample trained manpower available to respond quickly to the needs of user whenever it arises.
We have extensive expertise to support your applications as well as your IT infrastructure - servers, LAN, Internet, email and so on. If need be, we can provide these additional services on a per call basis.